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MODULE 8

Sales, Events & MICE

Drive group revenue with integrated sales pipeline management, event coordination, and function space optimization. From corporate account management to virtual hybrid events, HANS Global empowers your sales team to win more business and deliver flawless events.

Sales & Account Management

Corporate sales pipeline and account relationship management.

Corporate account database with rate and contract management
Travel agency and consortia relationship management
Sales lead tracking and pipeline management
Activity log (calls, emails, site visits, proposals)
Proposal and contract generation with e-signature
RFP management and response workflow
Account production reporting (room nights, revenue, ADR)
Sales territory and sales manager assignment
Account goal vs. actual tracking
Lost business reporting with reason codes
Competitor activity tracking
Relationship birthday and anniversary alerts
CRM integration for full account relationship view

Event & Conference Management

Full event lifecycle from inquiry to post-event analysis.

Event enquiry, qualification, and lead assignment
Availability check across function spaces and guestrooms simultaneously
Proposal with function space, room block, F&B, and AV pricing
Contract and addendum management
Banquet Event Orders (BEOs) with department distribution
Function space diagram and layout management
Room block and pickup reporting
Group rooming list management and online collection
Group billing: master account, individual folios, split billing
On-site event coordinator mobile tools
Event revenue dashboard: rooms + function space + F&B
Post-event survey and Net Promoter Score (NPS)
Repeat event calendar and anniversary tracking
Virtual and hybrid event integration
Third-party event management platform integration (Cvent, Tripleseat)

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