MODULE 4

Housekeeping Management

Optimize housekeeping operations with real-time room status tracking, mobile workflows, and intelligent task assignment. From linen management to minibar controls, HANS Global keeps every room guest-ready with maximum efficiency.

Room Status & Assignment

Real-time room tracking and intelligent attendant assignment.

Real-time room status board: Dirty / Clean / Inspected / OOO / OOS

Color-coded room type and floor maps

Automatic room assignment to attendants based on section, workload, and proximity

Mobile app for attendants (task update, room status change, issue reporting)

Supervisor inspection workflow with pass/fail checklist

Guest DND and Green Stay (no housekeeping) flag management

Stayover vs. departure room differentiation and priority rules

Turndown service scheduling and tracking

Rush room flagging for early arrivals

VIP and suite setup checklists with custom steps

Digital room inspection checklists with photos and e-sign

Room inspection score and quality tracking

Lost & Found logging with photo capture and guest notification

Extra amenity delivery tracking (rollaway, crib, pillows)

Linen & Laundry Management

Complete linen lifecycle tracking and laundry operations.

Par-level tracking for all linen categories per room type

Daily linen forecast based on occupancy

Soiled linen pickup logging and laundry dispatch

Clean linen receipt and inventory update

Damaged and lost linen tracking with cost allocation

External laundry vendor interface and billing reconciliation

Linen usage per attendant productivity reports

Guest laundry order tracking (valet laundry, dry cleaning)

Express/same-day laundry service flag

Minibar Management

Automated minibar tracking with IoT integration.

Minibar item catalog with per-room configuration

Attendant minibar check and consumption entry on mobile

Automatic posting of consumed items to guest folio

IoT-connected minibar sensor integration (smart minibar)

Minibar restocking order generation

Consumption reporting by room and item

Expired item tracking and waste logging

Minibar revenue analysis by outlet and period

Workforce & Scheduling

Staff scheduling, productivity tracking, and sustainability metrics.

Shift planning and schedule publishing (weekly/biweekly)

Workload balancing across attendants by zone/floor

Overtime alerts and compliance monitoring

Time and attendance clock-in/clock-out integration

Productivity metrics: rooms cleaned per hour, average clean time

Staff performance scoring and trend tracking

Training record linkage per staff member

Chemical and cleaning product usage logging per room

Sustainable housekeeping metrics (water/chemical reduction)

Eco-certification compliance checklist (Green Globe, Rainforest Alliance)

Ready to Transform Your Operations?

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Schedule a Demo Explore All Modules

Housekeeping Management

Room Status & Assignment

Linen & Laundry Management

Minibar Management

Workforce & Scheduling

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