MODULE 16

Technology Infrastructure, APIs & Integrations

Cloud-native architecture with 99.9%+ uptime, open APIs, and 200+ pre-built integrations. HANS Global connects to every system in your technology ecosystem — from door locks and payment terminals to ERP and CRM platforms.

Core Technology Architecture

Cloud-native SaaS with hybrid deployment options.

Cloud-native, multi-tenant SaaS architecture
On-premise deployment option for data-sovereign environments
Hybrid cloud / on-premise configuration
99.9%+ uptime SLA with geographic redundancy
Auto-scaling infrastructure to handle peak demand
Disaster recovery and business continuity planning
RESTful open API for third-party development
Webhook support for real-time event-driven integrations
OAuth 2.0 / SSO integration for enterprise identity management
Offline mode with conflict-resolution sync
Multi-browser and cross-platform support
iOS and Android native mobile apps for all major modules

Key Integration Categories

200+ pre-built integrations across all hospitality technology categories.

PBX / telephone system (guest billing of calls)
Door lock systems (ASSA ABLOY, Dormakaba, Allegion, Onity, Salto)
Building Management System (BMS) / Energy Management System (EMS)
CCTV and physical security systems
Self-check-in kiosks and key dispensing machines
Payment terminals and payment gateways (Stripe, Adyen, Worldline, Square)
Accounting / ERP systems (SAP, Oracle, QuickBooks, Sage, NetSuite)
Revenue management systems (IDeaS, Duetto, Atomize, RoomPriceGenie)
GDS connectivity (Amadeus, Sabre, Travelport)
OTA connectivity (Booking.com, Expedia, Airbnb, Agoda)
Metasearch platforms (Google Hotel Ads, Trivago, Kayak, TripAdvisor)
CRM and email marketing platforms (Salesforce, HubSpot, Mailchimp, Klaviyo)
Restaurant reservation platforms (OpenTable, Resy, SevenRooms)
Catering / event platforms (Cvent, Tripleseat, Social Tables)
Reputation management (TrustYou, Revinate, Medallia, ReviewPro)
Guest messaging platforms (Whistle, ALICE, Zingle, Kipsu)
Loyalty platforms (World of Hyatt, Marriott Bonvoy API, custom)
Business intelligence tools (Power BI, Tableau, Looker)
IoT and smart room technology (Verizon, Siemens, Honeywell)
In-room entertainment (Samsung REACH, LG ProCentric, Chromecast)
Spa booking (SpaSoft, Book4Time, Mindbody)
Golf tee-time management (foreUP, Lightspeed Golf)
Parking management integration
WhatsApp Business API and SMS gateways
Digital signage for lobby, restaurant, and function spaces
Visitor management systems
HR and payroll systems (ADP, Workday, BambooHR)

Ready to Transform Your Operations?

Schedule a personalized demo to see how Technology Infrastructure, APIs & Integrations can elevate your property.