MODULE 5

Engineering & Maintenance

A comprehensive computerized maintenance management system (CMMS) covering work orders, preventive maintenance, asset lifecycle tracking, and energy management. Keep your property in peak condition while reducing costs and extending asset life.

Work Order Management

End-to-end work order lifecycle from creation to completion.

Work order creation from any department (housekeeping, front desk, guest, maintenance)
Photo/video attachment to work orders
Priority levels: Emergency, Urgent, Routine, Preventive
Work order assignment to technicians with mobile push notification
Real-time work order status tracking (Open, In Progress, On Hold, Completed)
Parts and materials request from work order
Labor time logging per work order
Cost tracking (labor + materials) per work order
Escalation rules (auto-escalate if not acknowledged in X minutes)
Work order history per room/asset
Guest notification workflow when repair requires room entry
QR code / NFC scan to pull up asset history instantly
Repeat issue detection and root cause analysis flags

Preventive Maintenance

Scheduled and predictive maintenance with regulatory compliance.

Preventive maintenance (PM) schedule builder
Equipment-based PM calendar (HVAC, elevators, pool, generators, kitchen equipment)
Regulatory compliance maintenance schedules (fire suppression, electrical, life safety)
PM task checklists with pass/fail items and measurements
PM completion tracking and overdue alerts
Predictive maintenance triggers from IoT sensor data (vibration, temperature, run hours)
Warranty tracking and expiry alerts
Service contract management for third-party vendors
Annual maintenance plan and capital expenditure forecasting

Asset Management

Complete asset registry with lifecycle tracking and TCO analysis.

Asset registry with make, model, serial number, purchase date
Full lifecycle history per asset (installation, service, repair, replacement)
Depreciation tracking per asset
Condition scoring and replacement priority ranking
QR/NFC/barcode asset tagging
Guest-facing asset inventory (TV, safe, hairdryer, coffee maker)
Back-of-house asset inventory (kitchen equipment, laundry machines)
Total cost of ownership (TCO) reporting per asset
Vendor and manufacturer contact linkage per asset

Energy & Utilities Management

Real-time energy monitoring with sustainability reporting.

Real-time utility metering (electricity, water, gas, chilled water)
Energy consumption dashboards by building zone
Occupancy-based HVAC scheduling (BMS integration)
Smart thermostat and lighting control integration (IoT)
Energy benchmarking vs. industry standards (Energy Star, LEED)
Utility cost allocation by department or cost center
Carbon footprint tracking and sustainability reporting
Anomaly detection for unusual consumption spikes
Water conservation program tracking (linen/towel reuse rates)
Solar/renewable energy generation monitoring

Ready to Transform Your Operations?

Schedule a personalized demo to see how Engineering & Maintenance can elevate your property.