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MODULE 14

Security, Compliance & Risk Management

Enterprise-grade security and compliance covering PCI-DSS, GDPR, physical security, and health & safety. HANS Global protects guest data, staff safety, and property assets with comprehensive controls, audit trails, and regulatory compliance tools.

Data Security & Compliance

PCI-DSS, GDPR, and data protection controls.

PCI-DSS Level 1 compliant payment processing
End-to-end encryption for all cardholder data
Tokenization of stored payment credentials
GDPR / privacy regulation compliance tools (data subject requests, consent management)
Role-based access control (RBAC) with least-privilege principle
Multi-factor authentication (MFA) for all system access
Comprehensive audit log for all user actions
Session timeout and inactive account lockout
Data residency controls (region-specific data storage)
Penetration testing and vulnerability scan scheduling
Data breach detection and incident response workflow

Physical Security

CCTV, access control, and incident management.

CCTV system management and event-triggered recording
Access control integration (door locks, elevators, staff-only areas)
Visitor management and contractor access logging
Guest key card lifecycle management (issue, encode, deactivate)
Lost key card deactivation workflow
Safe deposit box management and audit
Panic button / duress alert system for staff
Security incident logging and reporting
Crowd management and capacity monitoring

Health, Safety & Regulatory Compliance

Safety inspections, incident reporting, and license management.

Fire safety equipment inspection scheduling and logging
Food safety audit checklists (HACCP compliance)
Occupational health and safety incident reporting
Near-miss and hazard reporting workflow
Regulatory inspection preparation checklists
License and permit management with renewal alerts
Insurance certificate management
Emergency procedure documentation and staff training records
COVID-19 / health protocol compliance tracking (configurable)
Allergen management compliance across F&B outlets
Liquor license compliance management

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